Frequently Asked Questions
 Registration/Sign Up
  • Who can register as Member? arrow_drop_down
    • Individual having more than 18 years of age
    • Individual having some chronic or long standing disease or health problem
    • Individual who wants to track health data for his/herself and/or family members
  • How can I register on KonectHealth? arrow_drop_down
    • Please visit www.konecthealth.com or download mobile app from Google play store (for Android devices) and from App store (for Apple devices) to register yourself.
    • 1. Click on Sign up as member.
    • 2. Enter your mobile number and password
    • 3. Enter OTP sent to your mobile number.
    • 4. And you become member of Konect Health community!
 Health Data
  • What is ‘Health Data’? arrow_drop_down
    • Upload or enter your or your family’s important health data as per your requirement! Track your health data.
    • Keeping your health data up to date will better help your physician to assess your overall health.
    • It includes:
    •  Monitoring of your routine physical complaints in SYMPTOMS section
    •  Enter your lab reports or Upload your lab results in LAB REPORTS section. We recommend
    •  you to enter your report manually. It will help you to see your health trends via health
    •  graphs over a period of time which will better help your physician to assess your overall health.
    •  Upload X ray, Songraphy, ECG, Echo reports, etc. in RADIOLOGY section
    •  Upload Doctor notes, prescription, medical or discharge summary in TREATMENT section
  • How can I review my previous ‘Health Data’? arrow_drop_down
    • Click on HISTORY in relevant section to review previous data
  • Can I download my ‘Health Data’ in excel or PDF? arrow_drop_down
    • Yes, you can download your health data in Excel and PDF format from website and Android devices. For Apple devices, you can download your health data in PDF format only.
  • Can I view my ‘Health Data’ in Graphs? arrow_drop_down
    • Yes, you can get the health graphs as per health data entered by you in relevant sections.
  • Can I share my health data to my Doctor? arrow_drop_down
    • Yes, you can download your health data in Excel and PDF format from website and Android devices. For Apple devices, you can download your health data in PDF format only.
    • These downloaded files can be shared to anyone through any medium like email, whatsapp etc. You are solely responsible for sharing your health data and its privacy and confidentiality.
 Health Forums
  • What is Health Forum? arrow_drop_down
    • Health forum is basically an online volunteer group, usually for people with a particular health condition, where mutual experience and support exchanged among peers or members.
    • KonectHealth has various health forums for common chronic diseases or health problems or health conditions which can be joined by any member as per his/her area of interest or health problem.
  • What is unique about KonectHealth “Health Forums”? arrow_drop_down
    • Our forum can connect similar disease or similar interest groups members along with expert doctors with relevant qualification.
  • How can Health Forums are helpful to me or my family? arrow_drop_down
    • Post any query on health or health condition in relevant section of Health Forums by clicking on Start Discussion section. Konect Health members with similar interest or similar health condition and Expert DOCTORS will give reply and suggestions to your query.
  • Is my discussion visible to everyone including all members and Doctors of Konect Health? arrow_drop_down
    • Yes, Forum discussion is an open discussion. So your discussion will be visible to everyone including guest visitors of Konect Health website.
  • What are limitations of “Health Forums”? arrow_drop_down
    • We want the forums to be a useful resource for our members but it is important to remember that the forums are not moderated by KonectHealth or doctors. Advice or suggestions given by doctors or KonectHealth team or other members in respect of any healthcare matters/question is for information and knowledge. Always speak to your doctor before acting and in cases of emergency seek appropriate medical assistance immediately.
    • Use of the forums is subject to our Terms & Conditions and Privacy Policy and steps can be taken to remove posts identified as being in breach of those terms.
 Privacy and Data Security
  • Can I hide my identity (Anonymity) while participating as member? arrow_drop_down
    • Yes, choose option anonymous during signup process. So you will get one unique name from system. Thus you can hide your identity.
  • Is my data secured? arrow_drop_down
    • Yes, your data is protected from hackers and attackers both while in transit and while stored on our servers and databases.
    • Once you download your health data in excel, PDF or any other format then you are solely responsible for security, privacy and confidentiality of your downloaded health data.
    • Please review our Terms & Conditions and Privacy Policy for more details.